ProTRACK_Plus is a comprehensive Decision Support and Performance Tracking tool for Economic Development Organizations (EDO). It has been designed and built to address all of the Key Quality Management Areas for EDOs. It addresses the full life - cycle of processes for EDOs starting from Lead Generation to Project Execution, Incentive Design, Business Retention and Management Reporting.

ProTRACK_Plus manages workflow, ensures feedback, enables tracking of multiple projects by the stakeholders and enhances team collaboration at the workplace to achieve Common Goals.

Research by Georgia Tech Enterprise Innovation Institute identifies the following Key Quality Management Areas towards bench marking excellence for EDOs

ProTRACK_Plus addresses all the Key Quality Management areas:

• Decision Support System
  • Compile useful information from a combination of raw data, documents, personal knowledge, or business processes.
  • Identify, solve problems and support business and organizational decision-making activities.


• Performance Tracking
  • Define performance standards for employees, supervisors and managers.
  • Measure actual performance against standards.
  • Identify employees, supervisors, and departments who are meeting, exceeding, or lagging behind performance standards.


• Team Collaboration
  • Document Management
  • Communication – Email.
  • Contact Management.


• Workflow Management
  • Manages and defines a series of tasks.
  • Define different workflows for different types of jobs or processes.
  • Automate redundant tasks and ensure uncompleted tasks are followed up.


• Feedback Mechanism
  • Coordinate efforts among all participants.
  • Facilitate traceability between users, tasks and dependencies.
  • Enables reuse of project information and assets.